Privacy Policy

CareBridge Toronto is committed to protecting your privacy. We handle personal and health information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect only the information necessary to connect you with vetted care professionals — such as your name, contact details, service area, and the type of support you are seeking. Sensitive health details are gathered securely and only when required to arrange appropriate care.

How We Use Your Information

Your information is used to respond to your inquiries, match you with suitable professionals, and deliver the services you request. We do not sell your personal information, and we never place third-party advertising or tracking scripts on our intake or client portals.

How We Protect It

Personal health information is stored on encrypted, access-controlled systems hosted in Canada. Access is limited to authorized staff, and every access to health records is logged and audited.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request or ask a privacy-related question, please contact us.

This summary is provided for transparency. A full privacy policy will be published prior to public launch.